Terms and Conditions

1. Introduction

This website is operated by Gentlemen’s Manor. Throughout the Site, the terms “Gentlemen’s Manor”, “we”, “us”, and “our” refer to Gentlemen’s Manor.

These Terms and Conditions, referred to as the “Terms”, govern your access to and use of www.gentlemensmanor.com, referred to as the “Site”, as well as any purchase of products offered through the Site, referred to as the “Products”.

By accessing our Site and/or purchasing from us, you engage in our Service and agree to be bound by these Terms, including any additional policies referenced herein or made available via hyperlink, such as our Shipping Policy, Return and Refund Policy, and Privacy Policy.

If you do not agree to all of these Terms, you may not access the Site or use any of our services.

Our store is hosted on Shopify, which provides us with the e commerce platform that enables us to sell our Products and services to you.

2. Scope and Agreement

These Terms constitute the entire agreement between you and Gentlemen’s Manor regarding your access to and use of the Site, as well as your purchase of Products.

They apply to all users of the Site, including, without limitation, visitors, browsers, customers, merchants, and contributors of content.

We reserve the right to update, modify, or replace any part of these Terms at any time by posting an updated version on the Site. Your continued use of the Site following the publication of changes constitutes acceptance of those changes.

The version of the Terms in effect at the time you place your order will apply to that purchase.

3. Online Store Terms and Eligibility

By accessing or using this Site, you represent and warrant that you are at least the age of majority in your place of residence and are legally capable of entering into binding agreements. Our Products and Services are intended for adult use only.

You may not use our Products or Services for any unlawful or unauthorized purpose, nor may you violate any applicable laws or regulations in your jurisdiction.

Any violation of these Terms may result in the immediate suspension or termination of your access to the Service without prior notice.

4. Products and Information Accuracy

Products are available exclusively online through the Site. All such Products are subject to return or exchange only in accordance with our Return and Refund Policy.

We make reasonable efforts to display Product colors, images, and details as accurately as possible. However, we do not guarantee that your device’s display accurately reflects the actual colors or appearance of the Products.

All Product descriptions, pricing, availability, and promotions are subject to change without notice. We reserve the right to modify or discontinue any Product at our sole discretion.

We do not warrant that any information on the Site is accurate, complete, reliable, or current. Any reliance on information provided on this Site is at your own risk.

5. Pricing and Modifications to the Service

Product prices are subject to change without notice.

We reserve the right to modify, suspend, or discontinue the Service, or any part of it, at any time without notice.

We are not liable to you or any third party for any modification, price change, suspension, or discontinuation of the Service.

All prices are displayed and charged in USD, United States Dollars. If you pay in another currency, your bank or payment provider may apply currency conversion rates or additional fees.

6. Orders, Billing, and Account Information

6.1 Placing an Order

Before confirming your order, you have the opportunity to review and modify your order details.

By placing an order, you agree to pay the total amount displayed at checkout, including all applicable taxes, duties, and fees.

An order is accepted once you receive an order confirmation email from us.

We reserve the right to refuse or cancel any order in circumstances including, but not limited to, payment failure, stock unavailability, inaccurate or incomplete customer information, or suspected fraud or resale activity.

Order limits may apply to customer accounts, payment methods, or shipping addresses. If an order is changed or cancelled, we will attempt to notify you using the contact information provided at checkout.

6.2 Billing and Account Information

You agree to provide current, complete, and accurate purchase and account information for all transactions made through the Site.

You are responsible for promptly updating your email address, billing details, and payment information so that we can contact you and process your orders.

For additional information regarding returns, refunds, and exchanges, please refer to our Return and Refund Policy.

7. Payment Methods

By placing an order, you acknowledge that the order carries an obligation to pay.

We accept card and digital wallet payments as made available at checkout. By selecting a payment method, you confirm that you are authorized to use it.

We reserve the right to suspend or cancel any order if payment is declined, refused, reversed, or otherwise unsuccessful for any reason.

8. Shipping, Fulfilment, and Delivery

Shipping and delivery details are governed by our Shipping Policy.

Order processing typically takes 1 to 2 business days, Monday through Saturday.

Estimated transit time is 3 to 5 business days, Monday through Saturday.

The total estimated delivery time is approximately 4 to 7 business days.

Delivery times are estimates and may vary due to circumstances beyond our control. If your order does not arrive within the estimated timeframe, please contact us at support@gentlemensmanor.com.

9. Returns, Cancellations, and Refunds

All returns, cancellations, exchanges, and refunds are governed by our Return and Refund Policy.

10. Optional Third Party Tools

We may provide access to third party tools that we do not monitor or control and for which we make no warranties or representations.

Your use of any optional third party tools is entirely at your own risk and discretion. You are responsible for reviewing and accepting the terms under which such tools are provided.

11. Third Party Links

The Site may contain links to third party websites or services.

We are not responsible for examining or evaluating the content, accuracy, policies, or practices of third party websites.

Any complaints, claims, concerns, or questions regarding third party products or services should be directed to the relevant third party.

12. User Content and Comments

If you submit reviews, ideas, suggestions, feedback, or other content, you grant us the right to use, reproduce, modify, publish, distribute, and display that content without compensation to you.

Your submissions must not infringe the intellectual property rights, privacy rights, or other legal rights of any third party.

Submissions may not contain unlawful, abusive, misleading, harmful, malicious, or otherwise inappropriate content.

13. Prohibited Uses

You may not use the Site, its content, Products, or Services for any unlawful, harmful, abusive, fraudulent, deceptive, or malicious purpose.

We reserve the right to suspend or terminate your access to the Site or Service if you violate these Terms.

14. Intellectual Property

All content on the Site, including text, designs, graphics, logos, photographs, videos, product descriptions, and other materials, is owned by or licensed to Gentlemen’s Manor and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, publish, modify, sell, or otherwise exploit any Site content without our prior written permission.

15. Disclaimer of Warranties

The Site, Service, and Products are provided on an “as is” and “as available” basis, except where otherwise required by applicable law.

We do not guarantee that access to the Site will always be uninterrupted, timely, secure, or free from errors.

Nothing in these Terms excludes any warranty, right, or protection that cannot legally be excluded under applicable consumer protection law.

16. Limitation of Liability

To the fullest extent permitted by applicable law, Gentlemen’s Manor and its affiliates, directors, employees, representatives, suppliers, and service providers shall not be liable for any indirect, incidental, special, punitive, or consequential damages.

Where permitted by law, our total liability relating to a Product shall be limited to the purchase price paid for that Product.

Nothing in these Terms limits or excludes liability where doing so would be prohibited by applicable law.

17. Indemnification

You agree to indemnify and defend Gentlemen’s Manor, its affiliates, directors, employees, representatives, suppliers, and service providers against claims, damages, losses, liabilities, and expenses arising from your breach of these Terms or violation of applicable laws or third party rights.

18. Personal Data and Privacy

Your personal information is collected, stored, used, and processed in accordance with our Privacy Policy and applicable data protection legislation.

19. Errors, Inaccuracies, and Omissions

Information on the Site may occasionally contain typographical errors, inaccuracies, or omissions relating to Product descriptions, pricing, promotions, offers, shipping charges, delivery times, or availability.

We reserve the right to correct any errors, inaccuracies, or omissions and to update information or cancel orders if any information is incorrect, including after an order has been submitted.

20. Force Majeure

We are not liable for delays or failures caused by circumstances beyond our reasonable control.

Such circumstances may include customs delays, adverse weather conditions, carrier disruptions, transportation issues, natural disasters, government actions, labour disputes, technical failures, or other logistical disruptions.

21. Governing Law and Dispute Resolution

These Terms and any agreements arising from your use of the Site or purchase of Products are governed by and construed in accordance with the laws of the Netherlands.

Any mandatory consumer protection rights available to you under the laws of your country of residence remain unaffected.

Before commencing formal legal proceedings, please contact us at support@gentlemensmanor.com so that we may attempt to resolve the dispute informally.

Any dispute that cannot be resolved informally shall be submitted to the competent courts of the Netherlands, unless applicable consumer protection law provides you with the right to bring proceedings before a court in your country of residence.

22. Entire Agreement

These Terms, together with our Shipping Policy, Return and Refund Policy, Privacy Policy, and any other policies referenced on the Site, constitute the entire agreement between you and Gentlemen’s Manor regarding your use of the Site and purchase of Products.