Terms of service
Terms and Conditions
- Introduction
1.1 These terms and conditions apply to the use of our website or the purchase of products offered through our website.
1.2 The defined terms and interpretations of these terms and conditions are set out in paragraph 26. - Acceptance
2.1 You represent and warrant that:
(a) You are a natural person and are at least 18 years old;
(b) you have the power to enter into a legally binding contract with us; and
(c) you are not prevented by any applicable law or treaty from entering into a legally binding contract with us.
2.2 We reserve the right to request written confirmation of your authority to accept these Terms.
2.3 You represent and warrant that you have not:
(a) have been convicted of any computer or internet related offence; and
(b) have not in the past refused products or access to the Site.
2.4 We reserve the right to refuse you access to our Site if we consider such refusal necessary or appropriate.
2.5 Abandonment of an order means:
(a) your assurance and guarantee that you have read these Terms and Conditions carefully and in full;
(b) your offer to purchase the Order only in accordance with these Terms and Conditions;
(c) your agreement that any Order Confirmation will be based solely on these Terms and Conditions; and
(d) your undertaking to us to comply with these Terms and Conditions.
2.6 If you do not agree to these Terms and Conditions, you must not use the Site or purchase any Products.
2.7 You must expressly agree to these Terms and Conditions to:
(a) submit information to or through our website; or
(b) purchase a Product.
2.8 By visiting our website, purchasing Products or agreeing to these Terms and Conditions:
(a) you also agree to our privacy policy; and
(b) you accept and agree to comply with our Acceptable Use Policy (see paragraph 12 below for further details).
2.9 We recommend that you print a copy of these terms and conditions for future reference.
2.10 If you do not agree to these terms and conditions, you may not place an order or communicate with us. - Personal use
You confirm that you will use the Website to purchase Products solely for your own personal, non-commercial use as a principal and not as a representative or on behalf of any other person. - Prices
4.1 The prices of the Products shown on our website are inclusive of delivery charges, but exclusive of any fees, taxes, duties, levies or other similar charges that may be applicable to your purchase.
4.2 We reserve the right to change prices at any time. If a pricing error is found after you have placed an order, we will contact you before processing the order. - Orders
5.1 By placing an order through our website, you are making an offer to purchase products in accordance with these terms and conditions.
5.2 We will confirm receipt of your order by sending you an order confirmation email. This does not mean that your order has been accepted.
5.3 We reserve the right to refuse any order at any time. - Payment
6.1 Payment must be made in full before your order is dispatched.
6.2 We accept the payment methods listed on our website at the time of purchase.
6.3 By submitting payment details, you confirm that you are authorised to use the payment method. - Delivery
7.1 We aim to dispatch orders within 1-3 working days of confirmed payment.
7.2 Delivery timeframes are estimates and cannot be guaranteed.
7.3 Risk of loss and title for items purchased pass to you upon delivery. - Returns and refunds
8.1 Please refer to our Return Policy for full details on returns and refunds. - Intellectual property
9.1 All content on our website, including but not limited to text, graphics, logos, and images, is the property of Gentlemens Manor and is protected by applicable intellectual property laws.
9.2 You may not reproduce, distribute, or create derivative works from any content on our website without our express written consent. - User conduct
10.1 You agree to use our website only for lawful purposes.
10.2 You must not use our website in any way that causes, or may cause, damage to the website or impairment of its availability or accessibility. - Third-party links
11.1 Our website may contain links to third-party websites. These links are provided for your convenience only.
11.2 We have no control over the content of those sites and accept no responsibility for them or for any loss or damage that may arise from your use of them. - Acceptable use policy
12.1 You must not use our website to transmit any unsolicited or unauthorised advertising or promotional material.
12.2 You must not use our website to knowingly transmit any data or material that contains viruses or any other harmful programs.
12.3 You must not use our website in any way that violates applicable local, national, or international law or regulation. - Privacy
13.1 Please refer to our Privacy Policy for full details on how we collect and use your personal data. - Disclaimer of warranties
14.1 Our website is provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied.
14.2 We do not warrant that our website will be uninterrupted, error-free, or free of viruses or other harmful components. - Confidentiality
15.1 You must keep confidential any information provided to you by us which is marked as confidential or which would reasonably be understood to be confidential.
15.2 This obligation of confidentiality does not apply to any of our employees, officers, consultants or agents. - Viruses
16.1 We do not warrant that our website is secure or free from errors or viruses.
16.2 It is your responsibility to configure your information technology, computer programs and platform to access our website. You must use your own anti-virus software.
16.3 You must not misuse our website by knowingly introducing viruses, Trojan horses, worms, logic bombs or any other malicious or technologically harmful material.
16.4 You must not attempt to gain unauthorised access to our website, the server on which our website is stored or any server, computer or database connected to our website.
16.5 You must not attack our website by means of a denial of service attack or a distributed denial of service attack.
16.6 If we believe that you have breached the provisions of this paragraph 16, your right to use our website will cease immediately. We may report any breach to the relevant law enforcement authorities and will do so if required by applicable law. - Liability
17.1 Subject to paragraph 17.13, we will not be liable, to the fullest extent permitted by law, and will not be responsible or liable for any loss suffered by you or others as a result of:
(a) third-party or user Content;
(b) our Content, and in particular the accuracy, completeness or timeliness of our Content;
(c) the products, including the quality, images, description or specifications, conformity with the description and suitability of the products for a particular purpose;
(d) reliance on any information contained in these terms and conditions or on our website, or on any features provided in these terms and conditions or on our website;
(e) the inability to access the Site or any part of it, or access is at any time unavailable or partial or operates with errors; and
(f) any failure or delay in the performance of our obligations, whether or not we give you notice thereof, if and to the extent that the failure or delay is caused by any circumstance beyond our reasonable control.
17.2 We shall not be liable to you for any loss of profits, business opportunities, goodwill, savings or benefits or any form of indirect, special or consequential loss or damage.
17.3 Our liability arising directly or indirectly from these Terms shall be limited and capped at the greater of US$1,000 or a multiple of five times the price you paid for the Products giving rise to the liability.
17.4 Any claim by a party must be brought within one year of the act or omission which allegedly caused the loss or expense.
17.13 The exclusions and limitations of liability contained in these Terms and Conditions shall not affect our liability for death or personal injury resulting from our negligence, or for fraud or reckless breach of professional duty. - Indemnification
18.1 You will indemnify and hold the Indemnified Parties fully harmless, on demand, against all claims, costs and losses of whatever nature which arise out of or relate to:
(a) a material breach by you of the provisions of these Terms and Conditions
(b) any fraud, negligence, misconduct or reckless disregard of your obligations under these Terms and Conditions; and
(c) your use of our website. - Force majeure event
19.1 If a Force Majeure Event lasts for more than one week, we may immediately terminate the Terms and Conditions by written notice and without any liability other than the refund of the Product you have already paid for and not delivered. - Variations
20.1 We may change these Terms and Conditions from time to time. The current terms and conditions apply to your use of our website and any products offered through our website.
20.2 If you do not agree to the amended terms and conditions, you must stop using our website or purchasing our products. - Your breach
21.1 Without prejudice to our other rights under these Terms, if you breach these Terms in any way, we may send you formal warnings, temporarily block your access to our website, suspend the processing of any order, refuse to accept any payment from you, or permanently bar you from accessing our website. - Termination and suspension
22.1 You may cease using the Site at any time.
22.2 We may suspend the provision of the Site at any time, with or without cause and with or without notice.
22.3 We do not guarantee that our website will always be available or that it will be available without interruption. - Effect of termination
23.1 Termination of these terms and conditions will immediately terminate any obligation to provide customer service.
23.2 Under no circumstances shall you be entitled to any compensation from us for loss of rights or any other loss resulting from the termination of these terms and conditions. - General provisions
24.1 You may not assign any of your rights under these terms and conditions.
24.2 If the validity or enforceability of any provision of these terms and conditions is limited in any way by applicable law, that provision will be valid and enforceable to the maximum extent permitted by that law.
24.3 The failure to exercise or delay in exercising any right, power or remedy under these Terms or by law shall not constitute a waiver of such right, power or remedy.
24.4 These Terms and Conditions are for our benefit and yours and are not intended to benefit or be enforced by any third party. - Applicable law
These Terms and Conditions shall be governed by and construed in accordance with applicable law. - Definitions
"Order" means the order you place through our website to purchase one or more Products from us;
"Order Confirmation" means the email we send to you confirming your order;
"Payment Intermediary" means any third party payment processor used by us;
"Product" means a product offered on our website;
"Website" means ;
"Site Infrastructure" means all our systems (including code) that enable, provide or describe the Site.
Please email us if you have any questions or concerns about these terms and conditions, the website or the products:Â