Our 30 Day Try On allows you 30 days from the date of delivery to try your item at home and ensure that the fit, feel, and style are right for you.

If the item is not suitable, you may return it within 30 days of delivery, provided it meets our return conditions.

Yes. We offer free shipping on United States orders. All orders are shipped with tracking information.

Yes. You may return your order within 30 days of delivery, provided the item is unused, unwashed, in its original packaging, and has all original tags attached.

Please contact our customer support team before sending your return, so we can guide you through the correct return process.

• Order Cut-Off Time: 2:00 PM (EST)
• Processing Time: 1–2 days (Monday–Saturday)
• Transit Time: 3–5 days (Monday–Saturday)
• Total Delivery Time: Approximately 4–7 business days

Processing includes order confirmation, quality inspection, and packaging. Once your order has been shipped, you will receive a tracking link by email.

Return shipping costs are the responsibility of the customer. We recommend using a tracked courier to ensure the items reach us safely.

Once we receive and inspect your returned item(s), Processing time is up to 7 business days after the return is approved.

If your item arrives damaged or is incorrect, please contact us as soon as possible at support@gentlemanprime.com and include clear photos showing the issue. Once we approved the problem, we will send the correct item or a suitable replacement at no extra cost.

If your order has not arrived within the expected delivery time, please allow an additional 2 business days and check your tracking information. If your order still has not arrived after that period, please contact us with your order number and we will assist you in resolving the matter.

Email us atsupport@gentlemanprime.comwith your order number. Our team will guide you through the return process with detailed instructions.

Yes. Exchanges are possible. To request an exchange, please email us at support@gentlemensmanor.com within 30 days of delivery.

The item must be unused, unwashed, in its original packaging, and have all original tags attached. Once we receive your request, our support team will guide you through the process.

Please note that the original item must be returned first. Your replacement item will be shipped after we have received the original item.

If you need to cancel your order, please contact us as soon as possible at support@gentlemensmanor.com.

We will make every reasonable effort to process your request. However, once an order has been processed, cancellation cannot be guaranteed. In that case, you will need to wait for the order to be delivered and then follow our Return and Refund Policy, if applicable.

Items can be returned within 30 days of the delivery date. Returns requested after this period cannot be accepted.

If the size is not right, you may return or exchange the item within 30 days of delivery, provided it meets our return conditions.

We recommend reviewing the size guide on the product page before placing your order.

We accept the payment methods shown at checkout, including major credit cards (Visa, Mastercard, American Express) and trusted payment options such as PayPal, Shop Pay, Apple Pay, and Google Pay.

Once your order has been shipped, you will receive a tracking link by email. You may also use the Track Your Order page on our website.

You can contact us at support@gentlemensmanor.com. Please include your order number when contacting us, so we can assist you as efficiently as possible.